To start the return process for your order, please enter your email address and the order number below.
How do I return?
- Enter your order number and email address in the fields above and click Start
- Follow the instructions and select the items you want to return
- You will get a confirmation email with the shipping guidelines once the return request is approved
What items are returnable?
You can return your items within 30 days of purchase.
- They must be in original condition
- For clothing, unwashed and unworn
- In the original packaging
Free gifts or promotional items are not returnable!
Are there any charges for return?
- There are no charges for return
- You may be responsible for the charges of the return shipping
How soon will I get my refund?
- Some refunds are processed within 24 hours, depending on the situation.
- Once you submit your return request, an email will be sent to you with instructions and whether or not your refund can be processed right away or if there are other conditions to be met.
- Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
- If you are approved, then your refund will be processed, and a credit will automatically be applied to the original method of payment, within 10 working days.